![]() Your team needs a refresher course in customer service and to be more transparent on what your charging your customers. 4 salaries for 4 jobs at Freedom Chevrolet in San Antonio, TX Area. 13483 I-10 West, San Antonio, Texas 78249 Directions Directions. I don’t know why that charge was on there to begin with if it was unnecessary. 84 Reviews of Freedom Chevrolet - San Antonio - Chevrolet, Service Center Car Dealer Reviews & Helpful Consumer Information about this Chevrolet. I got no explanation for the charge, he just went to the back office and got it removed. I understand the fee for the supplies used for a service but all that was needed was for you to plug in your computer and reprogram my car. He gives me the papers to sign and I see a shop charge of $25. So once one of them finished up their convo, he approached me like if I was a bother. Out of the 4 advisors I saw, two of them were on phones which wasn’t a problem but the other two advisors talking with other co-workers non bussiness related is what upset me. I walk in and I’m not even acknowledge, at least a “We will be right with you, sir”. Their services include In-store pickup, In-store shopping, Same-day delivery. ![]() Once they finished the job, I go to pick up the vehicle. It has received 6 reviews with an average rating of 4.2 stars. It would have been a good gesture to show some appreciation towards a customer that service dealerships actually give a dam about the customers. You kept my car for this long, why wouldn’t you do an actual full point inspection. We invite you to shop us first and discover the best customer experience in San Antonio. Were now locally family-owned and managed. ![]() The new owners have been serving San Antonio for well over 25 years. I looked over the report and saw that only the tire thread depth was filled in. Specialties: Introducing Northside Chevrolet, now part of Northside Auto Group. 5 hours after I dropped it off, I finally get notified to approve the service I was asking for and a multi point inspection report. Thinking it would speed up the time I was there but that didn’t matter. So it wasn’t like they had to inspect the vehicle or do extra work to find the problem, I did that for them. I brought with me a copy of a service bulletin, I found online of the issue the vehicle was having. What’s the point of making an appointment if it’s not going to be serviced at the scheduled appointment time. I made an appointment for 7:00 AM and the advisor told me he can have it looked at sometime today or tomorrow. Get the latest business insights from Dun & Bradstreet. Had no choice but to take my vehicle in to reprogram a module. Find company research, competitor information, contact details & financial data for Freedom Chevrolet of San Antonio, TX.
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